Horizons Golf Club, Villa 126

Horizons 126

Unit had a dusty smell and needed cleaning up arrival
Reviewed by Dean on Mon 4th May 2020

Not totally happy

First l looked on line to see how much the accommodation would cost when l went to book it was about $50.00 more then expected them they charge me a credit card fee for two transactions but that is the only way you can pay. Next for the price you end up paying you would think they could make the beds for you. Only 1 roll of toilet paper in the whole place had to go and buy more. The slide door in bathroom kept coming off.The front door rattled all night.The taps in the bathroom need fixing Last but not least when trying to return the key the soft ware does not work and had to wait 45minutes for someone to answer the phone just to tell me leave it in the white cupboard in the back of the lockup where you return the key. Not the best way to finish your holiday and start a 8 hour trip home Will think twice about staying there again Every unhappy with stay
Reviewed by Robyn from Port Stephens, NSW, Australia on Tue 3rd Dec 2019

Spacious

The property was clean and spacious with lovely views of the golf course. On the ad it said the pool is open from October but it was filthy and disgusting, really run down.
Reviewed by Larn on Sat 12th Oct 2019

Average - lack of attention to detail

Summary: An ok place to stay but short on details and servicing Smoke alarm battery was failing and beeping constantly - after a request, it was serviced the next day Clock was not working (another battery issue) Microwave plate for rotating base was missing There were no saucers for the cups There was a request to empty the dishwasher, but there was no dishwasher Take a block of soap as the tiny bar provided was inadequete. Procedure for collecting and returning keys was a little inconvenient
Reviewed by David from Sydney, NSW, Australia on Sun 29th May 2016

Very big and close to town

Spa was OK could of been better very big place and good for value
Reviewed by Jordan from Katoomba, NSW, Australia on Sun 15th May 2016

Unbelievable Extreme Filth!

I took videos and photos of which I sent to the booking office.
I have never seen such disgusting filth in all my life, how your representatives handed over a rental key to this filthy slum pit bewilders me! The fact it was the June long weekend and we had just driven 700 kilometres to get there with all other accommodation booked out meant we had no other choice but to stay overnight.
Bath and bathroom tiles covered in thick black grime to the point running water had made channels down through the grime down the shower walls , water jests and filter in bath covered in dark brown/orange scum as with shower curtain. Multiple black water level rings in bath. Garbage bin had thick dried (coke?) in the bottom, cupboards and China dirty, plug didn’t fit kitchen sink, heater not working as chocked with mountains of thick dirt. Queen Dunner covers not washed from previous clients, mounds of thick dirt/fluff on bedside tables.
It took days and multiple phone calls before anyone from the office called me back in relation/acknowledgment to this horrendous situation, I demanded and received a full refund. Booking was for 2 nights, $224.00 per night, we were gone by 8am next morning. Only that there was a clean garbage liner in the kitchen bin you would believe a homeless squatter may have been living there for years undisturbed. Ha! And, we had to make our own beds which was apparently in the small print, all for $224.00 a night!


I have videos and photos to certify my statements!
Reviewed by Guest from Kelso, NSW, Australia on Tue 29th Jun 2021

Excellent times

Great rooms right on the course
Quiet and very comfortable
Everything was as advised
Good company to deal with
Reviewed by Anil C. from Albany Creek, QLD, Australia on Wed 17th Mar 2021